Buying Support

Learn more about buying on Aliud and how you can get the most out of your experience.

We're here for you

You deserve great service when you buy from a Seller on Aliud. We offer you great service too when you need help with your order.
Discover all the on-demand resources and tools available to Aliud Buyers below. Can't find what you're looking for? Chat with us.
Aliud Buyer App logo transparent background.

Get live chat support in the Buyer App!

Go to the order preview screen and tap the chat icon

Buyer help options

Aliud provides you with resources to find answers fast.
PAYMENT - MONEY-BACK - PROPERTY DAMAGE

The Aliud Guarantee

Orders paid for in-app qualify for The Aliud Guarantee at no additional charge.
Learn More
A man protected by the Aliud guarantee because he used in-app payment for his order.

Buying tips for Aliud

Get everything when you want

Shopping on Aliud means you're dealing with a real person near you. A complete Aliud Buyer profile will help you quickly share information when time is not in your favor.
Write your Bio
Sharing who you are helps sellers understand who you are
Add a photo
Use a clear and bright portrait photo of you
Connect with Sellers
Start a conversation, ask questions, and look for Badges.
Aliud Seller Pro Badge for MyStore Profile or Marketplace Offers.
Aliud Seller Top Rated Badge for MyStore Profile or Marketplace Offers.
Aliud Seller or Buyer ID verified Badge for MyStore or Profile.
Find

Trusted Badges

Easily spot and buy from the best Aliud Sellers near you with MyStore and Offer Badges.
DISCOVER

Everything About Aliud Buyer App

Aliud Help Center is full of great resources curated to make sure your experience on Aliud is flawless. Get Buyer App help in our all-in-one Help Center.
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Frequently Asked Questions

Man looking down on an iphone screen with Aliud Buyer App open on it.

Contact us

Not finding the help you need?

Chat with a team member on Facebook Messenger
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