Seller Support

We help you start, run and market your business. We alsp make it easy to get help when you need it most. Learn more about selling on Aliud and how you can maximize your profits with great on demand resources.

We're here for you

You offer great service to your Buyers on Aliud because that is how you grow your business.
We offer you great service when you need help with your account and orders because we want to grow our business too.

Get live chat support in the Seller App!

Go to the order preview screen and tap the chat icon

Seller help options

Aliud provides you with resources to find answers fast.

Tips for Sellers on Aliud

Your goals is more buyers, get more eyes looking at your MyStore Offers and sell faster with some great ideas. Sell more by incorporating this in your Offers.
Take great photos and videos
Use your rear-facing camera to take high-quality photos and videos of your Offer. Up-to-date photos build trust in your Offer. You only have 20 seconds so be sure to highlight the best parts. Don't forget to show the imperfections on products to set clear expectations for potential buyers.
Write an honest and complete description
Well written and compelling descriptions that highlight the benefits of the Offer instantly build trust.  Include extras if you want to level up your Offer game. Think about what the buyer might want to know so your chat inbox is not full of the same questions.
Be willing to negotiate order price
Buyers come to Aliud looking because of the great value sellers provide. Get more opportunities because you do more with less. Sellers are resourceful and find ways to make great things from little things.
Be professional and respond to buyers
Your reputation matters on Aliud. Building a brand takes time and it can be ruined very easily. Keep to your word and remember to have everything written down in the Offer details. Learn about Seller Badges.
DISCOVER

Everything About Aliud Seller App

Aliud Help Center is full of great resources curated to make sure your experience on Aliud is flawless. Get Seller App help in our all-in-one Help Center.
Aliud help center logo.
Aliud Seller Pro Badge for MyStore Profile or Marketplace Offers.
Aliud Seller Top Rated Badge for MyStore Profile or Marketplace Offers.
Aliud Seller or Buyer ID verified Badge for MyStore or Profile.
How to

Earn MyStore and Profile Badges

Complete orders in-app to get MyStore and Offer Badges that help you grow your trust level.
PAYMENT - MONEY-BACK - PROPERTY DAMAGE

The Aliud Guarantee

Orders paid for in-app qualify for The Aliud Guarantee at no additional charge.
Learn More
Helpful resources

Lessons, Course, Articles and more

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Get inspired with personalized content

Learn topics about business, marketing and personal development, from videos, articles and reports, taught by industry experts for free.

Frequently Asked Questions

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Contact us

Not finding the help you need?

Sometimes you'll need a hand, and we have many hands to get you to the right one - fast. Live chat with the best hand (team member) from your Aliud Seller App, on Facebook Messenger, or send us an email. We're here to help.
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